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Requests for Service

Billing Questions? Changing Service? Specialized Services? We Can Help!

We’re happy to help you with dozens of common service requests. We can help you with billing issues, payment arrangements, changing your electric or natural gas service or other requests. We also offer a number of specialized services to help you maintain safe electrical service to your home or business -- including as gas pilot lighting, tree-trimming near power lines, or utility line locator services -- for free or for a small fee. Just submit a request and we’ll respond within 48 hours. If you would like to discuss an issue with one of our customer service representatives right away, then call us at (210) 353-2222.